eve mattress reviews

  • 4.6/5 (5022 Reviews)

So far it has given

So far it has given us a better sleep than any other mattress and has not so far developed dips in space where our bodies lie.

Eve Hybrid Double Mattress

I needed a new mattress, but knew I was going to find it hard to decide which one to get, so I thought if it wasn't suitable for me, then my daughter & her fiance could have it for a bedroom in their new home. Well I couldn't believe how comfortable it was, despite ... my back problems. I now understand why you are happy to allow people to have a 100 day trail, because you are so confident about your product. Ordering & delivery were so efficient. There was a definite odour from the mattress, which was mentioned & by airing the room well, it soon subsided. Thank you for taking the stress out of researching about different types of mattresses.

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Eve mattress

Changing to the eve mattress was the best decision I ever made I am so happy

Mattress

Very comfortable and happy with our purchase.

So far great sleep especially

So far great sleep especially considering the hot weather

Very comfortable, however it does

Very comfortable, however it does slide across mattress a bit- will definitely keep it.

eve mattress

I find the mattress can be too hot and I sometimes get backache.
eve

Hi Kay, We appreciate you sharing your feedback with us regarding your eve mattress. It's a shame to hear that you are finding the mattress too hot and uncomfortable. We want customers to be nice and comfortable on their eve mattresses, but we understand that this won't always be the case for everyone. You are still within your 100-night trial so if you would like to return your eve mattress please let us know on 0800 808 5766. Kind regards, The eve Sleep Team.

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Eve Matress

Hi Doesn't do what it says on the tin, sorry. Mattress doesn't keep cool. Neither is it comfortable even with the free mattress protector. Really wish, I had kept my old one. What a waste of money. So disappointed and feel extremely let down. Regards Chris Byles
eve

Hi Christopher, It's a shame to hear that you are still not satisfied with the comfort of your eve mattress. We understand that sometimes this will be the case. You are still within your 100-night trial, so if you would like to return the mattress for a refund, please let us know on 0800 808 5766 and our team can arrange this for you. Kind regards, The eve Sleep Team.

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"it's a miracle she can walk"

It's a hallelujah moment. I get up and I'm able to walk first thing in the morning! It's encouraged me to go on a diet too. I'm a fidget and it's most annoying waiting for your bum dip to pop back out when you have rolled onto your tummy but.... It may not ... feel the most comfortable getting your position at first but once asleep it is lights out for the night and when you get up nothing hurts. Brilliant.

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Mattress

We ordered a mattress, and got a mattress.

Mattress too hot

After reading the positive reviews I went ahead and purchased the eve mattress. After a convoluted journey through Europe the mattress finally arrived. So far I'm not impressed. Very hot . Customer service said I should wait 30 days before deciding. I cannot see how the heat ... from the mattress will decrease during this time. We shall see

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eve

Hi Colin, Thank you for taking the time to share your feedback with us today. We do apologise that your mattress was misrouted and ended up on it's way to Poland. This error is not typical at all and we're sorry for the delay that it caused in the delivery of your parcel. We've used special breathable foams to try and combat any overheating issues, but we do understand that every sleeper is different and that our breathable foams may not have the desired effect for everyone. It usually takes around 3 - 4 weeks for your body to fully adjust to your new mattress, so if after this time you are still feeling too warm, please let us know on 0800 808 5766. Kind regards, The eve Sleep Team.

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Best products

Best products

Thanks

Extremely pleased with the product and also with such prompt delivery.

So far

So far so good, compares well with our old Tempur

Love it!

Love it!

Mattress Topper

Extremely comfortable but find it slips from mattress

Very Disappointed

Bought an Eve mattress because of back problems but unfortunatly it got worse. Stuck it out for nearly 4 weeks in the hope things would improve, they didn't, so with this and the fact I found it unbearably hot and the smell of the foam? did not disappear I requested a return. ... Can not fault the service of the Eve team.

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eve

Hi Veronica, We're sorry to hear that you had to return your eve mattress. The eve mattress is not a medical mattress, so we aren't able to claim that the will help with specific back issues, but we do offer the trial so that everyone can try the mattress and decide whether or not it is right for them. It's great to see that our team have your return sorted for you and we appreciate you sharing your feedback with us. Kind regards, The eve Sleep Team.

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Excellent pre-sales customer service, terrible delivery service.

Beware if your delivery is being made by UPS. For "one man" deliveries they issue only an 11 hour window, with no tracking. Unfortunately this makes it far to easy for beleaguered drivers to skip a delivery and claim no one was home - which is what happened here. The staff ... at Eve could only suggest that I took another day off work, not helpful. Only because I kicked off furiously did the driver come back. I had another one man delivery on the same day from Eve via DPD, who give a two hour window. Honestly Eve, I can't remember the last time I was expected to sit around for 11 hours without so much as a phone call - sort it out, you are way behind the market here and this experience has definitely put me off using you again, which is a shame because the lady who dealt with an initial muddle on my order and arranged the delivery date was an excellent advertisement for you.

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eve

Hi Kerry, We're sorry to hear that you had this issue with your delivery. Due to the size and weight of the mattresses, UPS couriers are one of the very few companies who can deliver the mattresses to our customers and usually deliveries run smoothly. It's a shame to hear that yours did not go smoothly. Sadly, we aren't able to control the delivery drivers actions on the delivery day, but we can let you know that we have followed this up with UPS so that we can avoid this happening in the future. We have also introduced a pre 2pm express service that customers can choose at the check out when they place their orders if they would prefer a narrower delivery window. We appreciate you sharing your feedback with us and we hope that you enjoy the comfort of your eve mattress. Kind regards, The eve Sleep Team.

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Great customer service and super comfy mattress

I can't fault the service I received from Eve. Very efficient, very helpful and very accommodating. The mattress is great and I would highly recommend if you like a firmer mattress with a comfy top layer.

Eve

Very good