Hi Linda, Thank you for sharing your feedback with us so far. It's a shame to hear that you are not finding the mattress comfortable and that you are experiencing some aches and pains. It usually takes around 3 - 4 weeks to fully adjust to a new sleeping surface. We don't want you to be uncomfortable, so if you do not notice any improvement soon, please let us know on 0800 808 5766 or on [email protected] and we can arrange a return for you. Kind regards, The eve Sleep Team.
Hi Ian, Thank you for taking the time to share your feedback with us. It's a shame to hear that you have not experienced an improvement in your sleep. It can take a bit of time for your body to adjust to the new feel and support of a new sleeping surface and usually after 3 - 4 weeks customers are able to feel the full comfort benefits of their eve mattress. As you have had your mattress for around 3 weeks, we recommend that you try the mattress for a bit longer and see how you feel. If you still don't notice an improvement and you are not satisfied with the comfort, please let us know on 0800 808 5766 or on [email protected] and we can arrange a return for you. Kind regards, The eve Sleep Team.
Hi Genevieve, Thank you for taking the time to share your feedback with us. We're sorry to hear that you are finding your eve mattress a little too warm and that you are concerned about the feeling of the foam in the middle of your bed. So that we can help you with this, we will get in touch with you directly to offer some advice. Kind regards, The eve Sleep Team.
Hi Michael, We're sorry to hear that the eve mattress was too firm for you and that you have decided to return it. We understand that sleep is very personal and sometimes the eve mattress might not be quite right for everyone. Thanks for giving us a go and for passing on your feedback. Kind regards, The eve Sleep Team.