eve mattress reviews

  • 4.6/5 (5022 Reviews)

.

.

Disappointed

I was sadly disappointed by both the time taken to deliver, the follow up when I did query the delivery and finally by the mattress when it arrived. Found it very hard and didn't sleep more than 2 hours a night for a week. Sorry but it will be returned .
eve

Hi Terry, We do apologise that your mattress delivery took much longer than expected. This was due to the parcel being lost in transit with our couriers. We are pleased that our team were able to promptly arrange a replacement for you, but we are sorry that you found it too firm and that you have had to return the mattress back to us. We understand that sleep is very personal and sometimes the eve mattress is not suitable for everyone. We appreciate you passing on your feedback and we do hope that you find a more suitable mattress soon. Kind regards, The eve Sleep Team.

see our reply

Better than expected

Comfortable and nice mattress. Quick delivery. Comfortable sleep. Very happy so far.

good

good

Sleep well

This was a present for my daughter who reports that it is much better quality than the one her friend has it gives her great support

Mattress Topper

Nice and comfy but slides down my mattress.
eve

Hi Bara'atu, Thank you for sharing your feedback with us. We're pleased to hear that you're finding your eve topper nice and comfy, but it's a shame to hear that it's moving around on your mattress. The topper has a special anti-slip surface on it that should help it to stay in place. As this does not seem to be working for you, our customer service team will be in touch with you directly to see what we can do to help. Kind regards, The eve Sleep Team.

see our reply

Great service from eve

I contacted eve a couple of times to query my order and after it arrived and they were really helpful and carried out any actions as they said they would. No issues throughout my experience.

Brilliant single mattress

Brilliant mattress - arrived quickly and nicely packaged. Easy to set up and soooo comfy. Would definitely recommend. Amazingly good value as we purchased on the £100 off deal!

Eve UK king mattress

Jus 3/4 weeks into use. A lot more comfortable than my old spring mattress No aches in the morning. Some reviews mentioned the mattress smelt, certainly didn't notice any.

Very please

Great purchase

Great mattress but...

It still smells weird weeks on. We're going to persist because it is comfortable but the smell isn't the most pleasant.
eve

Hi Hannah, Thanks for posting this review. We're sorry to hear that the smell of your mattress is bothering you still. Like many man-made products, the eve mattress does have a new product smell when it is brand new. The smell is very subjective and some customers notice the smell for a few days, a few weeks and some don't notice it at all, so it's hard for us to say how long you will notice it for. If after another week or so the smell is still bothering you, please contact our customer service team on 0800 808 5766 and we can see if there is any advice or help that we can offer. Kind regards, The eve Sleep Team.

see our reply

Good service, great product, slow delivery

I purchased a pillow and mattress online. Then got a text about a week later saying the delivery would be the next day. I stayed in all day just to receive..... a pillow :-(. Multiple orders do to translate to the delivery notes so my expectations were diminished thinking I would ... get the entire order that day. (I had also removed my mattress from the bed in preparation and that was heavy!!). The mattress was another week out due to volume of orders for time of year, not great timeframes, perhaps you could ensure for multiple items that each one is detailed in the delivery so people know what to expect.

Read More

eve

Hi Guy, Thank you for taking the time to pass your feedback on to us. We're really sorry that your order took longer than expected to arrive with you. We did experience a very high volume of orders, which unfortunately led to some delays with mattress deliveries. Once any part of your order has shipped, we send you a shipping confirmation email to confirm that your items are on their way and in this email, we confirm which items have been shipped. We're sorry if this was not clear to you at the time and we will see if there is any way that we can make this clearer to our customers. We hope that you are enjoying your eve items and that they are helping you to get a great nights sleep. Kind regards, The eve Sleep Team.

see our reply

Wouldn't buy anything else.

Having now bought 3 Eve mattresses (gradually replacing all the mattresses I have) I think it's safe to say that I am happy with them :) They truly are the comfiest I have ever slept on. They are warm so, if you like a cold bed, this may not work for you. I would say they ... are medium to firm. I don't suffer with back pain so can't vouch that they help with this (although, maybe I would without it, who knows?) I believe the 100 night free trial is still offered - so you really have nothing to lose.

Read More

Excellent eve

We're really enjoying our eve mattress. It's comfort and support is superior to our previous sprung mattress and makes for a great night's sleep.

Exceeded expectations

Prompt delivery, and really comfortable. I remember early memory foam feeling like the touch of dead men's hands, but Eve's are really comfortable and natural feeling. I would have liked clearer help on which way up it goes though, strange that's not one of the FAQs ... on the website.

Read More

Not bad

It's a good mattress - a lot firmer than I was expecting though. It's certainly an improvement on my last mattress, decent value and it was quick and easy to buy, but personally, I don't feel that I've gone from "sleep poor" to particularily "sleep ... rich".

Read More

eve

Hi Alex, Thanks for posting this review and sharing your feedback with us. It's a shame to hear that your new mattress has not improved your sleep. Sleep is very personal and individual, so whilst some customers report a huge improvement in their sleep quality, this may not be the same for everyone. We do hope that you are nice and comfy on your eve mattress though. With more time, we hope you will start to feel the full comfort benefits soon. If you have any further feedback or if you need any advice during the rest of your trial, please let us know on 0800 808 5766. Kind regards, The eve Sleep Team.

see our reply

Excellent Customer Service

Eve have an excellent customer service, they are very reliable and professional. All finances were sorted out quickly and smoothly. Their products are renowned for being good and have a testing period. Their mattresses have an 100 day return policy!

Very pleased so far!

Very pleased so far!

Prefect

I debated getting one of these mattress due to the price , but I don't regret it. 1st 2 night just getting use to it ,but since love it don't wake up with back ache and struggle to get out bed. I definitely feel rested.

Jean

Excelent