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eve original mattress reviews

  • 4.6/5 (4739 Reviews)

Hot, uncomfortable not great communication/ customer service

I found the mattress was very soft and I sank into it. I felt like I couldn’t rollover during the night. The memory phone is also incredibly warm and I felt like I over heated. Mattress are all about personal taste but I didn’t like it and it felt cheap. The customer service ... I received from Eve was somewhat disappointing. I’d paid extra for named day delivery. I was given a delivery slot of between 9am and 7pm. I received zero correspondence with a defined time. During the course of the day I attempted to call 4 times leaving messages that were not responded to and sent several emails. I eventually got through at 6:45pm to be told that my delivery was not taking place that day just because. They said it would come the next day but were also unable to provide any details other than 9-7pm. They did refund the extra delivery charge but nothing more for wasting two whole days. I returned the mattress and it was easy to organise but took over a week for them to come and collect. All up it’s not a mattress or service experience I would recommend.

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I was reluctant buying a mattress online and especially one that came in a box. However, after a few nights getting used to sleeping on a new mattress I was pleasantly surprised and now I feel it is the most comfortable mattress I have slept on !!.... excellent !!

Eve ZZzzzzzz

Been using the eve for nearly 30 days, very comfy, 60 more days of 100 day free trail left but highly doubtful it will be going back, need more time to Zzzzz

Great customer service and delovery

Customer service are quick to respond, delivery was friendly and helpful with carrying. Quality of mattress is great and so far am very pleased!

Eve mattress

So far so good


Having tried the Emma which we found too firm we looked at the Eve in Bentalls and then ordered online. Arrived direct from Eve very quickly and we have found it to be very comfortable.

Mattress of Heavenly Wonderfulness

Best mattress I’ve ever slept on. I had raging insomnia before, not at all helped by an uncomfy bed, and now I sleep like an actual log. The eve mattress makes you feel weightless and brilliant: it’s worth investing in!

Very Happy

This Mattress was bought for our spare room. Everyone who has slept on it has commented how comfy it is.

Brill for my muscle knots

Best thing my husband ever bought me. Been strugging with sleep for a few years. Very bad cramp and sore muscle knots. Now with Eve 😴😴.. CHEERS GUYS

Good value mattress

A very comfortable mattress provided you have a good base for it. I found it very comfortable on a base with giving slats, however on a solid base it becomes too firm for my personal taste

Best Sleep in Years!

Would highly recommend an Eve Mattress, it's ticked so many boxes for us, quick and easy delivery, packaging was top class, first experience of a memory foam mattress, but it really isn't sweaty! and overall the comfort is amazing, suits both our preferences, soft yet firm ... enough, we are very happy customers, Thank you Eve :)

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Very firm ... but comfy

Certainly the firmest mattress I’ve ever slept on. Takes a little while to get used to but it is very comfortable and provides a great nights sleep! Plenty of support. Probably best for people who sleep on their back. Hopefully the firmness will stay unlike other memory foam mattresses ... which can become saggy and unsupportive after a while.

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Amazing customer service - very helpful lady who sorted out my online order. Amazingly quick delivery in one day up to northern Scotland! Great mattress, very comfortable - would definitely recommend

At Last a good nights sleep!!!

After looking at different websites and videos again and again looking for the perfect mattress, I bought the eve superking and it was promptly delivered. That evening I lay down and fell asleep instantly! Incredibly supportive not too hard or soft it just allowed me to drift away ... to sleep. I can’t recommend this mattress more. Don’t even think twice! Just buy it! A month on and I’m still in slumber heaven each night and wake up refreshed each morning. Best purchase I’ve made in a long time.

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Sleeping better than eve!

Eve’s a dream - so happy with my purchase 😴

A different sleeping experience

Sleeping on an Eve mattress is not the same as a pocket spring mattress, whether it is as good is a matter of taste. One notable difference for me was that the mattress seemed to generate heat.

Hi Michael, Thanks for taking the time to share your feedback with us. Our eve Original mattress doesn't contain any springs, so it does have a different feel to it when compared to a sprung mattress. We do hope that despite the different feel, your eve mattress helps you to get a great night's sleep. If you're finding the mattress quite warm, using a lighter weight of duvet and making sure that your bedding is a natural fibre can help to keep you cool. If you need any further advice during your trial, please let us know on 0800 808 5766. Kind regards, The eve Sleep Team.

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Eve mattress

This Eve mattress replaced an older memory foam item and is far superior in every way very happy

Sound sleep at last!

My new eve is an undisguised blessing. Replacing my too elderly mattress with an eve has meant freedom to move easily, the disappearance of hip pain in the mornings, and much sounder sleep.

The Amazing EVE mattress and 5 star service

After always having pocket spring mattresses, we consulted The Which Magazine regarding a replacement. Their test results convinced us to buy an Eve mattress. Very fast, first class delivery. We find the mattress extremely comfortable, my husband used to have backache in the mornings, ... but no longer since we are using the Eve. As we were so pleased, we also ordered the pillows and bedding, everything has far exceeded all our expectations.

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A great nights sleep

We purchased this mattress and from night one we were impressed and sleeping sounder. We did not realise how bad and unsupportive our old mattress was. We like the soft/firm support of this mattress. We would highly recommend Eve for the product and the service we have received.