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1 year trial

With great mattresses comes great snoozability, but it can take a while for your bod to get used to it (5 mins on a shop display bed ain't gonna cut it). That’s why we now have our 1 year at home trial. For more info, just keep scrollin’.

how it works

unbox it

Your mattress will be delivered all snugly tucked in a box. Clever.

sleep on it

Try risk-free for 1 year in your own home and fall in love with mornings.

get cosy with it

Make sure you give yourself at least 30 days for your bones, muscles and squishy bits to get used to your new bed.

love it

We’re annoyingly confident you’ll love it. If not, you have up to a year to return it, no biggie.

faqs

does my mattress come with a 1 year trial?

Yessiree - all our mattresses come with a 1 year trial (except the sleep away mattress and cot mattress, which have a 30 night trial). Our refurbished mattresses are not included in the 1 year at home trial, but they do come with a 30 night trial from the day of delivery. For more information, head to our refunds and returns page.

how does the 1 year trial work?

It’s as simple as it sounds. You have 365 nights from the day it’s delivered to get to know your mattress in the comfort of your own home. If it’s not for you, simply return it by Customer Experience team and we’ll take care of the rest. No questions asked.

I’m thinking of returning my eve mattress, what’s the next step?

It takes about 30 days for you and your new mattress to get used to each other. If it’s still not comfy, try rotating your mattress by 180 degrees (not flipping it). Also make sure you're sleeping on the correct side. The stitched eve label should be facing up, unless you have a lighter foam or lighter hybrid mattress. In that case, make sure the handles are facing down onto your bed frame. Finally, double check your bed frame is supporting your mattress. Slatted bed frames are best, with gaps no bigger than 7.5 cm.

If you’re still keen to return your mattress, no problem. Get in touch with our Customer Experience team via this form to get the ball rolling. 

do I need to get the mattress back in the box?

Absolutely not! If you did manage that, we might hire you as the eve wizard... We have special machines that pack our mattresses into their boxes, so once yours has unrolled and expanded don’t worry about getting it back in. We’ll take care of that if you decide to return it. When we arrive to collect it we’ll even bring it downstairs for you. We’re good like that.

do I have to pay for the return?

Nope, that’s all on us.

what if I buy my eve mattress from another retailer?

If you buy directly from eve, you can enjoy all of our home trials, return periods and warranties. If you buy from other retailers, we can’t guarantee they’ll offer you the exact same stuff. It’s always best to check with the retailer you’re planning to buy from.

Still scratching your head? Head to our FAQ page.

'more than worth the money'

'it'll give you your dreamiest sleep yet'

'exceptionally supportive and comfortable'

'next level, in our opinion'

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