How long can I keep my mattress in the box for?

If you’re not quite ready to unbox your mattress, no worries. You can keep it in there for up to 6 weeks and it’ll still be as happy as larry. Any longer and it could void your warranty as the mattress might not plump out as nicely.

Can I put my mattress on the floor?

A key mattress care tip is letting your mattress breathe. Putting yours on the floor won’t stop it from being outrageously comfy and supportive, but all mattresses need to breathe from time to time. So try popping it on its side every now and then to let it air.

When can I sleep on my mattress?

We’d give it at least 4 - 6 hours so it can expand to its full plumpy glory, but you’re welcome to give it longer.

How long does it take to get used to my new mattress?

It might feel quite firm at first - especially if your previous mattress was old, squidgy and saggy - but all you need is a bit of time to adapt to each other while the mattress moulds to your body. That’s why all of our mattresses come with a 100 night trial. Top tip: we recommend giving it at least 30 nights before you make up your mind.

How long will that 'new mattress smell' last?

You might notice a very slight whiff when you open your mattress box. Don’t let it scare you off - this is just the ‘box fresh’ smell as your mattress has been cooped up in there. It’s totally normal, completely harmless (all mattresses in boxes have this) and should disappear within a few days. Opening a window will help get rid of it.

How can I air a mattress?

Simply shut the door of the room the mattress is in (if you can), crack open a window and pop your mattress on its side.

Will my mattress work with all bed bases?

Yep, but the type of bed base might change the way the mattress feels. Bed frames with wooden slats and platform beds will give your mattress more support, whereas box springs might create a softer feel.

Do I need to turn my mattress?

All eve mattresses work at their best one side up, so you don’t have to flip them over. They do like it if you give them a quick rotate, though. You can do this by picking them up by the stitched-in handles on the side or underneath, then swizzling them round by 180 degrees. Do that every 30 days for the first year then twice a year after that and you’ll have yourself an evenly worn mattress.

Can I use an electric blanket or heated cover on the mattress?

Yep, but stick it on top of your bed sheet rather than under it to protect your mattress. We only recommend using an electric blanket that’s younger than 10 years old to be on the safe side, though.

Can I use a hot water bottle while on the mattress?

Absolutely, but make sure the top’s screwed on tight. If any water gets onto your mattress it could cause some pretty bad damage.

Can I use a protector on the mattress?

Protectors are great for keeping your mattress spick and span and they can also protect from dust mites.

How do I dispose of an old mattress?

Here at eve, we love making your life easier. That’s why we have a Deliver, Remove and Recycle service that can be added to any mattress purchase. For £40, we’ll collect your old mattress and sustainably recycle it so that it doesn’t end up in landfill. It’s not available in all areas though, so if it doesn’t come up as an option when you choose your delivery date at checkout, that’s probably because it’s not an option in your area. Sorry about that. Otherwise, your local council might offer a mattress recycling service.

What should I do if my mattress is dipping?

If your mattress is dipping, it might not have proper support. Making sure you have the right bed frame to support it (like an evenly slatted one or a platform one) will help keep your mattress evenly supported, preventing any dipping.

How often should I wash my bedding?

Regular washes can help to keep germs and dust mites at bay (and it just feels plain nicer). So it’s really up to you how often you wash it, but we’d recommend every couple of weeks according to the instructions on the label.

the in's and out's of the wunderflip
adaptive comfort

wunderflip adaptive comfort

Allows you to change the comfort level of your mattress in your own home. Simply unzip the luxury comfort layer and flip the mattress core before zipping the comfort layer back on.

In our foam models, we achieve this by using different density TCPP FREE foams and topping them with award-winning pressure- relieving memory foam which is 5 times more breathable than standard.

In our hybrid models we do this by using an exclusive reactive dual sided spring with different tensions on each side and combining it with different density FR chemical free foams, then topping them with award winning pressure relieving, breathable memory foam and in our ultimate hybrid model we also add latex.

dual spring system

A combination of reactive pocket springs and micro pocket springs working in perfect harmony to delivery ultimate responsive support.

zoning system

Zoned drilling in 3, 5 or 7 zones dependant on model spec (see summary range spec for detail) which is designed to cleverly contour to key body areas for responsive comfort where you need it most. The zoning system also increases airflow which supports a better quality sleep by helping to keep you cool and dry.

pressure-relieving memory foam

This award winning pressure-relieving memory foam helps to keep you cool while you sleep owing to the open cell structure. It is 5 times more breathable than standard memory foam. Being too hot is a common cause of interrupted sleep.

reinforced edge support

Offers added durability, reduces roll-off and optimised the sleep surface all the way to the edge of the mattress. Only applicable to the hybrid models. This reinforced edge support comes from the foam encapsulation.

latex

Helps to promote spinal alignment and ultimate comfort as it instantly moulds to and supports the contours of your body.

Latex is a natural, plant based material with hypoallergenic properties. It is found in high quality mattresses as it immediately responds to your body offering unrivalled pressure relief and spinal alignment. This is key to ensuring you wake free from aches and pains.

the in's and out's of the wunderflipadaptive comfort