We’re sure you’ll love our sleep goodies, but we also know it takes a few sleeps to get properly acquainted. That’s why we offer home trials on lots of our products for you to enjoy. And if you’re not 100% convinced by the end of your trial, you can return your order for a full refund at no extra cost. We think it’s only fair.
our home trials
100 night mattress trial
Because we believe the best way to know if a mattress is right for you is to sleep on it for 100 nights, all eve mattresses come with a 100 night risk-free trial. This begins on the day your mattress is delivered. We’d recommend giving it at least 30 days for your body to adjust.
If you're not happy with the mattress, all you have to do is get in touch with us and we’ll pick it up for free from your bedroom. You'll then receive a full refund once the mattress is back at our warehouse. No fees, no hidden charges.
For more details give our refunds and returns info a read.
30 night topper trial
You have 30 nights to decide whether the eve topper is a keeper. Simply remove it from its box and settle in for a great night’s sleep.
The 30 night trial starts when your topper is delivered, not when you order, giving you the maximum time to get cosy with it.
Not 100% happy? We’ll pick up the topper from your home for free, no questions asked. Just let us know and we’ll find a convenient time to pick it up. Then, once the topper is back at our warehouse, you'll receive a full refund. Easy peasy.
Top tip: keeping hold of your box will make it super easy for our courier to collect it.
14 night pillow trial
We give you 14 nights to try out our pillows at home. This home trial starts once your pillow has been delivered, not when you order.
Our sleep experts recommend giving your pillow at least 7 days to work its magic. So, feel free to remove all its packaging, whack on your fanciest pillowcase and get cosy so you can have the full pillowy experience.
If you’re not convinced by the end of your pillow trial, contact us and we’ll send you an email with instructions on how to return along with a prepaid return label. It’s super easy: simply attach the label to the pillow’s box (if you don't have the original box, just package the pillow as securely as you can), then take the box to our courier’s nearest drop off point and hey presto. Once your pillow reaches us, we’ll issue you a refund.
30 night cot mattress trial
You have 30 nights to decide whether you want to keep the eve cot mattress. Your 30 night trial starts when your cot mattress is delivered, not when you order.
We recommend keeping the box for the mattress during the trial as it’ll make returning it super easy. And don’t worry if the cot mattress is accidentally damaged with everyday use. We’ll still take it back.
To make your life easier, return shipping is free. Simply give us a shout if you want to start a return and we’ll arrange a collection.
14 night sleep away set trial
You can enjoy a 14 night trial on the sleep away set which includes the sleep away mattress, the sleep away duvet and the sleep away pillow. This starts the day after we’ve delivered your order rather than when you place the order.
If you buy any of the items from the sleep away set separately, the trial details are different per item:
sleep away mattress: 14 night trial
sleep away duvet: no trial
sleep away pillow: 14 night trial
If you change your mind about the sleep away set, or any items in the sleep away range, no worries. You can return your order within 14 days so long as it’s in a resalable condition by filling in this form. We’d recommend keeping the original boxes just in case you want to send it back. More info can be found on our returns page.
100 night Morphée trial
You might not know if you and the Morphée sleep aid are a match made in bedroom heaven right away. Which is why you can enjoy a 100 night trial. This begins on the day your Morphée is delivered.
If you’re not smitten (though we’re sure you will be), simply fill in this form before the 100 nights is up and we’ll start the returns process. Then once the Morphée is back at our warehouse, we’ll issue you a refund. Easy, eh?
For more info on our returns process, head over to refunds and returns.
our other sleep goodies
Not happy with one of our other products? These all have a 14 day return period and will qualify for a refund so long as there’s no evidence of use. All you have to do is contact us within the 14 days and we’ll send you a prepaid return label. Then, just pop it on your packaging and take it to our courier’s nearest drop off point. Easy like Sunday morning, right?
Head over to refunds and returns if you’d like more info.